online Support services & tools

Here you can find online support services and tools (not necessarily based within the Hawke’s Bay) 

Click on services below to be taken to the relevant information

1737 Need to Talk

Talk to a trained counsellor for free, anytime. When someone texts or calls 1737 a counsellor will work with the person to develop a care  plan. This could include referral to another service, additional counselling or provision of information and support.
Free Text/Call: 1737

Beating the blues

Treats Depression & anxiety by using cognitive behavioural therapy (CBT).

Educational Programme- would require supportive follow up. Feedback to GP if concerns are raised by person’s responses. Requires doctor referral.

Culturally inclusive: Maori/Pasifika.


Helps KIWIS recognise & understand depression & anxiety. Includes The Journal (Adult) and  The Lowdown (Youth) – online self-help programmes.

Support: 24 hour support via Telepresence – text, email, phone with trained counsellors.

Culturally inclusive: Maori/Pasifika.
Free Text: 4202
Free Call: 0800 111 757

Drug Help

NZ Drug Foundation programme. Has informtaion & tools for people concerned about the negative effects of substance use.

Support: Confidential helplines available 24 hours per day, 7 days a week.
Alcohol/Drug Helpline: 0800 787 797
Maori Helpline: 0800 787 798
Pasifika Helpline: 0800 787 799


Offers evidence based Cognitive Behavioural Therapy (CBT) online and is designed for people with mild-to-moderate symptoms of anxiety and depression. CBT teaches people how to control their emotions, thoughts and behaviour to improve their mental health.


Supports Pasifika families and communities to unleash their full potential and have the best possible health and wellbeing outcomes. Education & information.

Like minds, like mine

A public awareness programme to increase social inclusion and end discrimination towards people with experience of mental illness or distress.

Support: Links to help if you have been discriminated against.

Culturally Inclusive: Maori/Pasifika.


Confidential & self-affirming LGBTIQ+ telephone support and face-toface councelling, information & resources.
Free Call: 0800 OUTLINE (688 5463)

Small Steps

These tools have been developed to help with feelings of anxiety, stress, or low mood. Each tool only takes a few minutes, Tools include gratitude, breathing, thought reframing etc.

The Journal (NZ)

Free, personalised onlne programme for adults with depression/anxiety. JK, alongside mental health experts , act as guides through a series of online lessons.

Support: Telepresence – text, email, phone with trained counsellor.

Culturally Inclusive: Maori/Pasifika.


The Wellbeing sessions, by Changing Minds, offer a wide range of free & online wellbeing sessions in real-time, helping to safely support your wellbeing from the comfort of your own space.

Support: Links to help if you have been discriminated against.

Culturally Inclusive: Maori/Pasifika.

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