Youth Specific online support services & tools
Here you can find youth specific online support services and tools (not necessarily based within the Hawke’s Bay)
Click on youth services below to be taken to the relevant information
A chat bot compatible with Facebook messenger, designed to help young people cope with stress.
A free online tool for anyone who needs help to work through a problem.
Support: Sympathetic Static Guide.
Culturally inclusive: Maori/Pasifika designed but appropriate for all.
For young people up to 18 years of age. Open 24/7.
Free Call: 0800 543 0754
For queer & gender diverse (LGBTIQ) people up to age 27, & their wider communities.
Services: Information, Advocasy, Peer Support Groups, Referrals, Consultation, Training & youth development.
Interactive self help tool teaching skills to help combat depression & anxiety. Uses 3D fantasy game environment.
Support: Avatar/virtual therapist. Youthline and Lifeline support via text or phone.
Culturally Inclusive: Maori/Pasifika design but appropriate for all ethnicities due to customisable avatar.
Free Call: 0508 477 279
Free Text: 3110
Interactive site with self-test, fact sheets, moderated message board/videos of high profile youths talking about their experience of depression.
Support: Team of councillors providing email, phone, webcam & text support services & peer support in moderated forums.
Culturally Inclusive: Maori/Pasifika
For ages 5-18
Phone counselling is available Monday-Friday midday-11pm & weekends 3pm-11pm. Online chat is available from 5pm-11pm 7 days a week, including all public holidays.
Call or online chat 11am-11pm 7 days a week.